BYD Quality Issues: Worldwide Supply Require “Fixes and Repairs”

According to the Wall Street Journal, BYD quality issues in international markets have brought it a lot of scrutiny recently with many customers voicing out a myriad of issues.

The report states that export vehicles from China require several fixes and repairs when they arrive at their destination. Vehicles that landed in Japan had scratches, and the ones that arrived in Europe had mold, the report stated.

While mold is a common issue during transportation, BYD had reportedly not applied the proper treatment beforehand to have the mold removed.

In Thailand there were complaints of paint and plastics peeling and in Israel, BYD EVs are reported to have warped under the weight of roof racks.

The reporting seems to imply that these are likely logistics-related issues.

A BYD executive told WSJ that the issues were equivalent to “going to a decent restaurant but finding that the plate is chipped.” Some 10,000 BYD cars are estimated to be parked in European warehouses, where they have been waiting to be sold since the end of last year.

In Malaysia, a member of the Facebook group BYD Owners Club Malaysia reported that his vehicle failed to start after its 20,000 miles servicing.

The owner promptly kicked up a fuss, and BYD, wisely trying to avoid a scandal had their after sales representatives immediately call the individual and the issue was resolved.

If you’re curious, there was an issue with the cars 12V battery which was immediately replaced. Pretty ironic that an electric car would be done in by its own battery.

Are you an owner of a BYD vehicle? What are your thoughts on the BYD quality issues?